Seymour W, Zhan X, Coté M, Such J. A Systematic Review of Ethical Concerns with Voice Assistants. AIES '23: Proceedings of the 2023 AAAI/ACM Conference on AI, Ethics, and Society. 2023; Pages 131-145. https://doi.org/10.1145/3600211.3604679
Summary: This paper presents a systematic review of 117 studies on the ethical concerns surrounding AI-driven voice assistants like Siri, focusing on nine key areas such as privacy, accessibility, and social integration in domestic settings. The review finds that privacy concerns are the most studied, while issues like accessibility receive significantly less attention. The participant demographics in these studies are predominantly drawn from a small number of Western nations. The paper aims to provide an overview of the current research landscape, highlighting gaps in the exploration of ethical concerns and suggesting areas for further investigation.
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